Objectives

The objectives of the Office of the Taxpayer Advocate are:

• Serve as a liaison between the Department and the taxpayer to bring resolution to problems that cannot be resolved through existing channels
   
• Provide assistance and resolution to specific taxpayer cases that have experienced a long standing or recurrent problem with the Department
   
• Advise executive management of identified areas in which taxpayers are experiencing difficulty voluntarily complying with DOR
   
• Preserve and promote the rights of the taxpayer
   
• Foster open and honest communications

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Voice Mail: (919) 715-2080