Contact the NCDOR

Employee Verification Procedure

As an additional measure, you may use the Employee Verification Procedure to verify the identity of any Department employee who contacts you.

Protect Yourself

How can we help you?

The NCDOR is committed quality customer service. Contact us by phone, mail, or in person. For general information call 1-877-252-3052 and for individual income tax refund inquiries call 1-877-252-4052

All other contact information

Important Phone Numbers

General Information

For general information contact us at 1-877-252-3052

Individual Income Tax Refund Inquiry

If you have a tax refund inquiry, contact us at 1-877-252-4052

Electronic Services

For help with electronic services contact us at 1-877-308-9103

Excise Tax

For inquiries about Motor Carrier or Motor Fuels Tax, contact us at 1-877-308-9092

Service Centers

The North Carolina Department of Revenue has offices throughout the State. The people who staff these offices offer a variety of services ranging from providing North Carolina tax forms to answering questions.

Find a Center Near You

Tax returns, letters, other correspondence

North Carolina Department of Revenue
Post Office Box 25000
Raleigh, NC 27640-0640

Do you have an individual income tax refund?

Mail your individual income tax return to:

North Carolina Department of Revenue
Post Office Box R
Raleigh, NC 27634-0001

Legal pleadings

North Carolina Department of Revenue
Post Office Box 871
Raleigh, NC 27602

Express mail (UPS, FedEx, etc.)

North Carolina Department of Revenue
501 N Wilmington Street
Raleigh, NC 27604

We Take Fraud Seriously

If you suspect or know of an individual or company that is not complying with the tax laws, you may report this activity by completing the Tax Fraud Referral Form, mailing a letter, or calling the Tax Fraud Hotline.

Report Fraud

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E-Alerts

The Department of Revenue publishes information that explains the various taxes imposed by North Carolina. This information is now available by email by subscribing to the Department of Revenue Tax Updates Email List.

Sign up for E-Alerts now

Customer Service

We’re here to help! If you can’t find the information you’re looking for on our website, reach out to one of our customer service representatives.

Report Identity Theft

The NCDOR takes identity theft seriously. Find information on how to report identity theft, and how to reduce your risk of becoming a victim of identity theft.

For Media Representatives

If you are a journalist or media professional requesting information, please contact the Office of Public Affairs.

Garnishments

An attachment and garnishment is an order requiring that money be withheld from a taxpayer’s wages, bank accounts, or other intangible property.