Lost or Stolen Refund Check

If your refund check has been lost, destroyed or stolen, submit the Affidavit and Indemnity Bond form to initiate the process of getting a new check.

How to Complete the Form

You will need the following information to complete the form:

  • Current address
  • Social Security Number or FEIN
  • Tax Year
  • Check Number and Check Date (You can find this information by using the Where’s My Refund tool or by calling the Department)

If you filed a joint return, you and your spouse must both sign the form. 

Notarize the Form

You must complete two original copies of the affidavit before a Notary Public.

If the affidavit is not returned in duplicate, notarized, or is incomplete it will be considered invalid and will not be processed, further delaying receipt of your refund.

How to Submit the Form

Return both of the completed, notarized affidavits to:

NC Department of Revenue
Customer Service
PO Box 1168
Raleigh, NC 27602-1168

Timeline

 Please allow 60 days for the Department to issue your replacement check.

  • If a stop payment is required, another check is usually issued within 30 to 60 days after the Department receives your completed affidavit in duplicate.
  • If your check has been cashed by someone else, forgery proceedings will take at least 120 days to be completed.
  • If you receive your refund check after you have mailed your letter or completed affidavit requesting a replacement check, do not cash the check. Instead, return the check to the NC Department of Revenue.

Still Have Questions?

Contact a NCDOR agent at 1-877-252-4052.

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